{"id":9408,"date":"2026-08-24T11:04:01","date_gmt":"2026-08-24T11:04:01","guid":{"rendered":"https:\/\/drdebbie.co.za\/drdebbie\/?page_id=9408"},"modified":"2026-08-24T11:55:51","modified_gmt":"2026-08-24T11:55:51","slug":"online-consultations","status":"publish","type":"page","link":"https:\/\/drdebbie.co.za\/drdebbie\/online-consultations\/","title":{"rendered":"Online Consultations with Dr Debbie Smith"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9408\" class=\"elementor elementor-9408\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f249b69 e-flex e-con-boxed e-con e-parent\" data-id=\"f249b69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dde76bd elementor-widget elementor-widget-html\" data-id=\"dde76bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\/* DR DEBBIE \u2014 ONLINE CONSULTATIONS PAGE *\/\n\n.dds-online-page,\n.dds-online-page h1,\n.dds-online-page h2,\n.dds-online-page h3,\n.dds-online-page p,\n.dds-online-page li,\n.dds-online-page a,\n.dds-online-page span,\n.dds-online-page summary,\n.dds-online-page strong {\n    font-family: \"Source Sans Pro\", sans-serif !important;\n    box-sizing: border-box;\n}\n\n.dds-online-page {\n    --dds-blue: #0873b9;\n    --dds-dark-blue: #075783;\n    --dds-green: #2bbb78;\n    --dds-dark: #243442;\n    --dds-text: #4e5d67;\n    --dds-light-blue: #eef8fc;\n    --dds-light-green: #effaf5;\n    --dds-border: #dce8ed;\n\n    width: 100%;\n    color: var(--dds-text);\n    background: #ffffff;\n    font-size: 18px;\n    line-height: 1.65;\n    overflow: hidden;\n}\n\n.dds-online-page * {\n    box-sizing: border-box;\n}\n\n.dds-online-page h1,\n.dds-online-page h2,\n.dds-online-page 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margin-bottom: 13px;\n    overflow: hidden;\n    background: #ffffff;\n    border: 1px solid var(--dds-border);\n    border-radius: 10px;\n}\n\n.dds-faq-item summary {\n    position: relative;\n    padding: 20px 55px 20px 22px;\n    color: var(--dds-dark);\n    cursor: pointer;\n    font-size: 19px;\n    font-weight: 600;\n    list-style: none;\n}\n\n.dds-faq-item summary::-webkit-details-marker {\n    display: none;\n}\n\n.dds-faq-item summary::after {\n    position: absolute;\n    top: 16px;\n    right: 22px;\n    color: var(--dds-blue);\n    content: \"+\";\n    font-size: 27px;\n    font-weight: 400;\n}\n\n.dds-faq-item[open] summary::after {\n    content: \"\u2013\";\n}\n\n.dds-faq-answer {\n    padding: 0 22px 20px;\n}\n\n.dds-faq-answer p {\n    margin-bottom: 0;\n    font-size: 17px;\n}\n\n\/* FINAL CTA *\/\n\n.dds-final-cta {\n    padding: 75px 0;\n    text-align: center;\n    background: var(--dds-dark-blue);\n}\n\n.dds-final-cta h2,\n.dds-final-cta p {\n    color: #ffffff;\n}\n\n.dds-final-cta p {\n    max-width: 710px;\n    margin-right: auto;\n    margin-left: auto;\n    color: #e8f4f9;\n    font-size: 19px;\n}\n\n.dds-small-print {\n    max-width: 780px;\n    margin: 25px auto 0 !important;\n    color: #dbeaf0 !important;\n    font-size: 14px !important;\n    line-height: 1.5;\n}\n\n\/* MOBILE *\/\n\n@media (max-width: 900px) {\n    .dds-online-page h1 {\n        font-size: 43px;\n    }\n\n    .dds-online-page h2 {\n        font-size: 32px;\n    }\n\n    .dds-two-columns,\n    .dds-preparation {\n        grid-template-columns: 1fr;\n    }\n\n    .dds-steps {\n        grid-template-columns: 1fr 1fr;\n    }\n\n    .dds-modalities {\n        grid-template-columns: 1fr 1fr;\n    }\n}\n\n@media (max-width: 600px) {\n    .dds-online-page {\n        font-size: 17px;\n    }\n\n    .dds-container {\n        width: min(100% - 32px, 1120px);\n    }\n\n    .dds-section {\n        padding: 52px 0;\n    }\n\n    .dds-hero {\n        padding: 58px 0 55px;\n    }\n\n    .dds-online-page h1 {\n        margin-top: 13px;\n        font-size: 36px;\n        line-height: 1.13;\n    }\n\n    .dds-online-page h2 {\n        font-size: 29px;\n    }\n\n    .dds-hero-intro {\n        font-size: 18px;\n    }\n\n    .dds-actions {\n        flex-direction: column;\n    }\n\n    .dds-button {\n        width: 100%;\n    }\n\n    .dds-trust-row {\n        flex-direction: column;\n    }\n\n    .dds-card {\n        padding: 26px 22px;\n    }\n\n    .dds-steps,\n    .dds-modalities {\n        grid-template-columns: 1fr;\n    }\n\n    .dds-comparison-row {\n        grid-template-columns: 1fr;\n    }\n\n    .dds-comparison-cell:first-child {\n        border-right: 0;\n        border-bottom: 1px solid var(--dds-border);\n    }\n\n    .dds-preparation {\n        gap: 24px;\n    }\n\n    .dds-final-cta {\n        padding: 55px 0;\n    }\n}\n<\/style>\n\n<main class=\"dds-online-page\">\n\n    <!-- HERO -->\n    <section class=\"dds-hero\">\n        <div class=\"dds-container\">\n\n            <span class=\"dds-eyebrow\">Online consultations across South Africa<\/span>\n\n            <h1>\n                Online consultations with\n                <span class=\"dds-blue\">Dr Debbie Smith<\/span>\n            <\/h1>\n\n            <p class=\"dds-hero-intro\">\n                Access personalised natural healthcare from home through an\n                individual online consultation with Dr Debbie Smith, a registered\n                homeopath, Chinese medicine and acupuncture practitioner, and\n                phytotherapist.\n            <\/p>\n\n            <div class=\"dds-actions\">\n                <a class=\"dds-button dds-button-primary\"\n                   href=\"https:\/\/drdebbiesmith1.au1.cliniko.com\/bookings?business_id=94978&practitioner_id=17061\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    Request an Online Consultation\n                <\/a>\n\n                <a class=\"dds-button dds-button-secondary\"\n                   href=\"https:\/\/wa.me\/27739814246?text=Hello%2C%20I%20would%20like%20to%20ask%20whether%20an%20online%20consultation%20would%20be%20suitable%20for%20me.\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    Ask Our Practice\n                <\/a>\n            <\/div>\n\n            <div class=\"dds-trust-row\">\n                <span class=\"dds-trust-item\">AHPCSA registration: A7317<\/span>\n                <span class=\"dds-trust-item\">Initial and follow-up consultations<\/span>\n                <span class=\"dds-trust-item\">Courier service available where appropriate<\/span>\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- INTRODUCTION -->\n    <section class=\"dds-section dds-introduction\">\n        <div class=\"dds-container\">\n\n            <h2>Natural healthcare that meets you where you are<\/h2>\n\n            <p>\n                An online consultation gives you time to discuss your health history,\n                current symptoms, previous investigations, medication and health goals\n                without needing to travel to Johannesburg.\n            <\/p>\n\n            <p>\n                Dr Debbie considers the information you provide and, where appropriate,\n                develops an individual plan within her registered areas of practice.\n                If a physical examination or hands-on treatment is needed, an in-person\n                appointment may be recommended.\n            <\/p>\n\n        <\/div>\n    <\/section>\n\n    <!-- SUITABILITY -->\n    <section class=\"dds-section\" style=\"padding-top:0;\">\n        <div class=\"dds-container\">\n\n            <div class=\"dds-two-columns\">\n\n                <div class=\"dds-card dds-card-green\">\n                    <h2>When an online consultation may be suitable<\/h2>\n\n                    <ul class=\"dds-checklist\">\n                        <li>You live outside Johannesburg or have difficulty travelling.<\/li>\n                        <li>You would like an initial natural-health assessment.<\/li>\n                        <li>You need a follow-up consultation or treatment-plan review.<\/li>\n                        <li>You want to discuss recent test results or changes in symptoms.<\/li>\n                        <li>You need a review of current supplements or natural medicines.<\/li>\n                        <li>You would like continuity of care while travelling.<\/li>\n                    <\/ul>\n                <\/div>\n\n                <div class=\"dds-card dds-card-blue\">\n                    <h2>What can be discussed<\/h2>\n\n                    <ul class=\"dds-checklist\">\n                        <li>Ongoing fatigue or changes in energy.<\/li>\n                        <li>Hormonal and menstrual changes.<\/li>\n                        <li>Digestive symptoms and food-related concerns.<\/li>\n                        <li>Sleep, stress and emotional wellbeing.<\/li>\n                        <li>Recurring or persistent health concerns.<\/li>\n                        <li>Your health history, lifestyle and existing treatment plan.<\/li>\n                    <\/ul>\n                <\/div>\n\n            <\/div>\n\n            <div class=\"dds-notice\">\n                <strong>Please note:<\/strong> Online consultations are not an\n                emergency service. If you have severe, rapidly worsening or potentially\n                life-threatening symptoms, contact an appropriate emergency medical\n                service or attend your nearest emergency department.\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- HOW IT WORKS -->\n    <section class=\"dds-section dds-process-section\">\n        <div class=\"dds-container\">\n\n            <div class=\"dds-centred-heading\">\n                <h2>How an online consultation works<\/h2>\n                <p>A straightforward process from booking to follow-up.<\/p>\n            <\/div>\n\n            <div class=\"dds-steps\">\n\n                <div class=\"dds-step\">\n                    <span class=\"dds-step-number\">1<\/span>\n                    <h3>Request an appointment<\/h3>\n                    <p>\n                        Select an online consultation through the booking page.\n                        If you are uncertain, contact the practice first.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-step\">\n                    <span class=\"dds-step-number\">2<\/span>\n                    <h3>Prepare your information<\/h3>\n                    <p>\n                        The practice will advise you about relevant forms, reports\n                        or test results to send before your appointment.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-step\">\n                    <span class=\"dds-step-number\">3<\/span>\n                    <h3>Attend online<\/h3>\n                    <p>\n                        Join your consultation from a quiet, private space using\n                        the video-call details provided by the practice.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-step\">\n                    <span class=\"dds-step-number\">4<\/span>\n                    <h3>Receive your plan<\/h3>\n                    <p>\n                        After assessment, appropriate recommendations and follow-up\n                        arrangements will be discussed with you.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- APPROACH -->\n    <section class=\"dds-section\">\n        <div class=\"dds-container\">\n\n            <h2 class=\"dds-approach-heading\">\n                A personalised and integrative approach\n            <\/h2>\n\n            <p class=\"dds-approach-intro\">\n                Depending on your individual needs and clinical suitability,\n                an online consultation may draw on Dr Debbie\u2019s registered areas\n                of practice and relevant health-assessment principles.\n            <\/p>\n\n            <div class=\"dds-modalities\">\n\n                <div class=\"dds-modality\">\n                    <h3>Homeopathy<\/h3>\n                    <p>\n                        Individualised assessment within the registered scope\n                        of homeopathic practice.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-modality\">\n                    <h3>Chinese Medicine<\/h3>\n                    <p>\n                        Consideration of symptoms and health patterns through\n                        a Chinese medicine framework.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-modality\">\n                    <h3>Herbal Medicine<\/h3>\n                    <p>\n                        Phytotherapy and herbal recommendations where clinically\n                        appropriate.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-modality\">\n                    <h3>Health History<\/h3>\n                    <p>\n                        A detailed review of current concerns, previous health\n                        history and relevant lifestyle factors.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-modality\">\n                    <h3>Test Review<\/h3>\n                    <p>\n                        Discussion of relevant laboratory or functional test\n                        results where applicable.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-modality\">\n                    <h3>Follow-up Care<\/h3>\n                    <p>\n                        Review of progress, changing symptoms and existing\n                        recommendations.\n                    <\/p>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- ONLINE VERSUS IN PERSON -->\n    <section class=\"dds-section dds-comparison-section\">\n        <div class=\"dds-container\">\n\n            <div class=\"dds-centred-heading\">\n                <h2>Online or in-person?<\/h2>\n                <p>\n                    The most appropriate consultation format depends on what\n                    needs to be assessed or treated.\n                <\/p>\n            <\/div>\n\n            <div class=\"dds-comparison\">\n\n                <div class=\"dds-comparison-row\">\n                    <div class=\"dds-comparison-cell dds-comparison-heading\">\n                        Online consultation\n                    <\/div>\n                    <div class=\"dds-comparison-cell dds-comparison-heading\">\n                        In-person consultation\n                    <\/div>\n                <\/div>\n\n                <div class=\"dds-comparison-row\">\n                    <div class=\"dds-comparison-cell\">\n                        Available to patients across South Africa.\n                    <\/div>\n                    <div class=\"dds-comparison-cell\">\n                        Available at the Bryanston practice in Johannesburg.\n                    <\/div>\n                <\/div>\n\n                <div class=\"dds-comparison-row\">\n                    <div class=\"dds-comparison-cell\">\n                        Suitable for detailed history-taking, assessment,\n                        treatment reviews and many follow-up appointments.\n                    <\/div>\n                    <div class=\"dds-comparison-cell\">\n                        Suitable when a physical examination or hands-on\n                        assessment is required.\n                    <\/div>\n                <\/div>\n\n                <div class=\"dds-comparison-row\">\n                    <div class=\"dds-comparison-cell\">\n                        No travel is required.\n                    <\/div>\n                    <div class=\"dds-comparison-cell\">\n                        Allows access to acupuncture and other appropriate\n                        in-practice treatments.\n                    <\/div>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- PREPARATION -->\n    <section class=\"dds-section\">\n        <div class=\"dds-container\">\n\n            <div class=\"dds-preparation\">\n\n                <div>\n                    <h2>Preparing for your consultation<\/h2>\n                    <p>\n                        Having the right information available helps make the\n                        consultation focused and efficient.\n                    <\/p>\n                <\/div>\n\n                <div class=\"dds-preparation-panel\">\n                    <ul class=\"dds-checklist\">\n                        <li>A list of current medication and supplements.<\/li>\n                        <li>Recent laboratory results or medical reports, if relevant.<\/li>\n                        <li>A brief timeline of your main symptoms.<\/li>\n                        <li>Details of previous diagnoses or treatments.<\/li>\n                        <li>Your questions and priorities for the consultation.<\/li>\n                        <li>A quiet, private space with a reliable internet connection.<\/li>\n                    <\/ul>\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- FAQ -->\n    <section class=\"dds-section dds-faq-section\">\n        <div class=\"dds-container\">\n\n            <div class=\"dds-centred-heading\">\n                <h2>Frequently asked questions<\/h2>\n            <\/div>\n\n            <div class=\"dds-faq-list\">\n\n                <details class=\"dds-faq-item\">\n                    <summary>Can a new patient request an online consultation?<\/summary>\n                    <div class=\"dds-faq-answer\">\n                        <p>\n                            Yes. New patients may request an initial online\n                            consultation. The practice may recommend an in-person\n                            appointment if a physical examination or hands-on\n                            assessment is required.\n                        <\/p>\n                    <\/div>\n                <\/details>\n\n                <details class=\"dds-faq-item\">\n                    <summary>Are online consultations available throughout South Africa?<\/summary>\n                    <div class=\"dds-faq-answer\">\n                        <p>\n                            Yes. Online consultations are available to patients\n                            in different parts of South Africa, subject to clinical\n                            suitability and appointment availability.\n                        <\/p>\n                    <\/div>\n                <\/details>\n\n                <details class=\"dds-faq-item\">\n                    <summary>Can prescribed or recommended products be couriered?<\/summary>\n                    <div class=\"dds-faq-answer\">\n                        <p>\n                            Where appropriate and legally permitted, the practice\n                            can arrange delivery by courier. Courier charges and\n                            delivery times will be confirmed separately.\n                        <\/p>\n                    <\/div>\n                <\/details>\n\n                <details class=\"dds-faq-item\">\n                    <summary>Can acupuncture be provided online?<\/summary>\n                    <div class=\"dds-faq-answer\">\n                        <p>\n                            No. Acupuncture is a hands-on treatment and requires\n                            an in-person appointment at the Bryanston practice.\n                            Chinese medicine assessment and related guidance may,\n                            where appropriate, form part of an online consultation.\n                        <\/p>\n                    <\/div>\n                <\/details>\n\n                <details class=\"dds-faq-item\">\n                    <summary>What if I am unsure whether online care is suitable?<\/summary>\n                    <div class=\"dds-faq-answer\">\n                        <p>\n                            Contact the practice on WhatsApp before booking.\n                            The administrative team can explain the appointment\n                            options and help you select the appropriate format.\n                        <\/p>\n                    <\/div>\n                <\/details>\n\n                <details class=\"dds-faq-item\">\n                    <summary>Can I claim the consultation from my medical scheme?<\/summary>\n                    <div class=\"dds-faq-answer\">\n                        <p>\n                            An invoice can be provided. Reimbursement depends on\n                            your individual medical scheme and benefit option, so\n                            please confirm this directly with your scheme.\n                        <\/p>\n                    <\/div>\n                <\/details>\n\n            <\/div>\n\n        <\/div>\n    <\/section>\n\n    <!-- FINAL CTA -->\n    <section class=\"dds-final-cta\">\n        <div class=\"dds-container\">\n\n            <h2>Request an online consultation<\/h2>\n\n            <p>\n                Choose an available online appointment or contact the practice\n                if you would like help deciding whether an online or in-person\n                consultation would be more appropriate.\n            <\/p>\n\n            <div class=\"dds-actions\">\n                <a class=\"dds-button dds-button-primary\"\n                   href=\"https:\/\/drdebbiesmith1.au1.cliniko.com\/bookings?business_id=94978&practitioner_id=17061\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    View Online Appointments\n                <\/a>\n\n                <a class=\"dds-button dds-button-secondary\"\n                   href=\"https:\/\/wa.me\/27739814246?text=Hello%2C%20I%20would%20like%20to%20ask%20whether%20an%20online%20consultation%20would%20be%20suitable%20for%20me.\"\n                   target=\"_blank\"\n                   rel=\"noopener\">\n                    WhatsApp the Practice\n                <\/a>\n            <\/div>\n\n            <p class=\"dds-small-print\">\n                Appointment requests are subject to availability and clinical\n                suitability. Online consultations do not replace emergency or\n                hospital-based medical care.\n            <\/p>\n\n        <\/div>\n    <\/section>\n\n<\/main>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Online consultations across South Africa Online consultations with Dr Debbie Smith Access personalised natural healthcare from home through an individual [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"class_list":["post-9408","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v28.7) - 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