Online consultations with Dr Debbie Smith
Access personalised natural healthcare from home through an individual online consultation with Dr Debbie Smith, a registered homeopath, Chinese medicine and acupuncture practitioner, and phytotherapist.
Natural healthcare that meets you where you are
An online consultation gives you time to discuss your health history, current symptoms, previous investigations, medication and health goals without needing to travel to Johannesburg.
Dr Debbie considers the information you provide and, where appropriate, develops an individual plan within her registered areas of practice. If a physical examination or hands-on treatment is needed, an in-person appointment may be recommended.
When an online consultation may be suitable
- You live outside Johannesburg or have difficulty travelling.
- You would like an initial natural-health assessment.
- You need a follow-up consultation or treatment-plan review.
- You want to discuss recent test results or changes in symptoms.
- You need a review of current supplements or natural medicines.
- You would like continuity of care while travelling.
What can be discussed
- Ongoing fatigue or changes in energy.
- Hormonal and menstrual changes.
- Digestive symptoms and food-related concerns.
- Sleep, stress and emotional wellbeing.
- Recurring or persistent health concerns.
- Your health history, lifestyle and existing treatment plan.
How an online consultation works
A straightforward process from booking to follow-up.
Request an appointment
Select an online consultation through the booking page. If you are uncertain, contact the practice first.
Prepare your information
The practice will advise you about relevant forms, reports or test results to send before your appointment.
Attend online
Join your consultation from a quiet, private space using the video-call details provided by the practice.
Receive your plan
After assessment, appropriate recommendations and follow-up arrangements will be discussed with you.
A personalised and integrative approach
Depending on your individual needs and clinical suitability, an online consultation may draw on Dr Debbie’s registered areas of practice and relevant health-assessment principles.
Homeopathy
Individualised assessment within the registered scope of homeopathic practice.
Chinese Medicine
Consideration of symptoms and health patterns through a Chinese medicine framework.
Herbal Medicine
Phytotherapy and herbal recommendations where clinically appropriate.
Health History
A detailed review of current concerns, previous health history and relevant lifestyle factors.
Test Review
Discussion of relevant laboratory or functional test results where applicable.
Follow-up Care
Review of progress, changing symptoms and existing recommendations.
Online or in-person?
The most appropriate consultation format depends on what needs to be assessed or treated.
Preparing for your consultation
Having the right information available helps make the consultation focused and efficient.
- A list of current medication and supplements.
- Recent laboratory results or medical reports, if relevant.
- A brief timeline of your main symptoms.
- Details of previous diagnoses or treatments.
- Your questions and priorities for the consultation.
- A quiet, private space with a reliable internet connection.
Frequently asked questions
Can a new patient request an online consultation?
Yes. New patients may request an initial online consultation. The practice may recommend an in-person appointment if a physical examination or hands-on assessment is required.
Are online consultations available throughout South Africa?
Yes. Online consultations are available to patients in different parts of South Africa, subject to clinical suitability and appointment availability.
Can prescribed or recommended products be couriered?
Where appropriate and legally permitted, the practice can arrange delivery by courier. Courier charges and delivery times will be confirmed separately.
Can acupuncture be provided online?
No. Acupuncture is a hands-on treatment and requires an in-person appointment at the Bryanston practice. Chinese medicine assessment and related guidance may, where appropriate, form part of an online consultation.
What if I am unsure whether online care is suitable?
Contact the practice on WhatsApp before booking. The administrative team can explain the appointment options and help you select the appropriate format.
Can I claim the consultation from my medical scheme?
An invoice can be provided. Reimbursement depends on your individual medical scheme and benefit option, so please confirm this directly with your scheme.
Request an online consultation
Choose an available online appointment or contact the practice if you would like help deciding whether an online or in-person consultation would be more appropriate.
Appointment requests are subject to availability and clinical suitability. Online consultations do not replace emergency or hospital-based medical care.